> What was the problem to begin with?
i bought Viewtiful Joe 10 days before my fiance's bday. someone else got it for him too, so i just let them give it to him. on his bday, i went to return it. they said "well, you can trade it but it's been 7 days since you bought it... so you cant have a refund". i never even took the game out of the fucking gamestop bag. i asked the girl when the manager would be in, and she said he'd be in the following day.
the following day i called and asked to speak to the manager. he told me that he'd refund the money, but he wasnt supposed to and he was obviously not happy with it.
tonight i went in to return it. i asked the guy if he was the manager. he said that he was. i told him i called and spoke to him the previous day about the game. he said he'd never spoken to me, and that he wouldnt give me a refund. i told him that i'd talked to someone named "alex" or something, that he said he was the manager, and that he'd give me a refund. he said that there was no one in the store by that name.
i asked if he was the only male working at the store. he said that there was one other. he also said he'd give me $5 for the game that i just spent $20 on and hadnt touched. he said that was all he was going to do. at that point i went off.
while i was going off on him, i asked him more questions. i found out that the other guy's name is "alan" and that he was someone else who is also in charge (though i know know who's more in charge). did this douchebag say "alex? oh, you mean alan?" no... he just tried to make himself seem superior by being a fucking asshole.
it wasnt even the situation that pissed me off enough to blow up (though it did help)... it was the fact that this guy was being such a condescending asshole, when he was really just some idiot working at gamestop.
he's the type of gamestop employee who tells people that they dont want to buy the game that they bring to the counter. he was telling some 10-something year old kid that tonight. the kid had decided on what he wanted based on what his friends had said and from what he'd seen. i heard him telling this to his dad.
when he brought it to the counter, mr. superior told the kid that he, in fact, did NOT want to buy that game because it was an incredibly crappy game. the kid still said he wanted it, and the guy kept trying to tell him that he actually didnt. let the fucking kid buy the stupid goddamn game.
anyway, i'm going to call gamestop again tomorrow and try to talk to alan. fucking retarded.
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