Patreon's payment processing problems create headaches

dlevere

The Hackmaster
The subscription platform Patreon enables people to directly support creators (game makers, streamers, authors, and more) with monthly donations. But due to processing issues, a large chunk of these payments were declined and marked as fraud.

Patreon posted that it’s looking into the problem, and has suggested that people reach out directly to their subscribers — called patrons — and ask them to either use a different card or to call their bank.

https://venturebeat.com/2018/08/02/patreons-payment-processing-problems-create-headaches-for-creators/
 

Donney

New member
The subscription platform Patreon enables people to directly creators (game makers, streamers, authors, and more) with monthly donations. But due to processing issues, a large chunk of these payments were declined and marked as fraud.

Sounds like a headache for both the content creators and the patrons. Is Patreon having issues like this often btw? Anyone using it either as a content creator or as a patron?
 
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Edman

Administrator
Staff member
I haven't noticed any problems or been notified about them, though obviously the amount we're processing is very small.
 
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