Patreon's payment processing problems create headaches

[Deleted member 49868]

The subscription platform Patreon enables people to directly support creators (game makers, streamers, authors, and more) with monthly donations. But due to processing issues, a large chunk of these payments were declined and marked as fraud.

Patreon posted that it’s looking into the problem, and has suggested that people reach out directly to their subscribers — called patrons — and ask them to either use a different card or to call their bank.

https://venturebeat.com/2018/08/02/patreons-payment-processing-problems-create-headaches-for-creators/

 

[Donney]

The subscription platform Patreon enables people to directly creators (game makers, streamers, authors, and more) with monthly donations. But due to processing issues, a large chunk of these payments were declined and marked as fraud.

Sounds like a headache for both the content creators and the patrons. Is Patreon having issues like this often btw? Anyone using it either as a content creator or as a patron?

 

[Deleted member 49868]

I didn't see an update on their Twitter feed. This site uses Patreon.

 

[Edman]

I haven't noticed any problems or been notified about them, though obviously the amount we're processing is very small.