Rattlehead
New member
Okay, can anyone help me with this?
I have a Moto Q smartphone, and for some odd reason, it won't charge...at all. The original wall charger I used (which came with my old RAZR) finally gave up the ghost, so I decided to try to charge it via a USB connection to my computer, which according to the manual, is supposed to work. I hooked it up (after installing Microsoft ActiveSync, which was required). Nope, it didn't charge.
Next, I tried plugging it in to my portable iPod charger, which is basically a standard-size USB slot that plugs into the wall. I was sure that it'd work, seeing as how I'd had to use it to charge my RAZR one time. Again, it didn't work.
Finally, I decided to "borrow" my dad's Blackberry's charger. Well, it works...sort of. According to the info in the "Power Information" screen, the battery's not charging, contrary to the "Charging" icon displayed in the main menu. At least I got it to turn on, which is farther than I've previously been able to get.
So basically, I'm having to leave it on the charger in order to use it, which sorta defeats the purpose of calling it a "mobile phone". The battery has only been charged a few times, so I know that it's not developed a "memory". According to several forums I've visited, it's not an isolated incident. Additionally, I've not been able to find a fix yet.
Does anyone know what I should do to correct this?
I have a Moto Q smartphone, and for some odd reason, it won't charge...at all. The original wall charger I used (which came with my old RAZR) finally gave up the ghost, so I decided to try to charge it via a USB connection to my computer, which according to the manual, is supposed to work. I hooked it up (after installing Microsoft ActiveSync, which was required). Nope, it didn't charge.
Next, I tried plugging it in to my portable iPod charger, which is basically a standard-size USB slot that plugs into the wall. I was sure that it'd work, seeing as how I'd had to use it to charge my RAZR one time. Again, it didn't work.
Finally, I decided to "borrow" my dad's Blackberry's charger. Well, it works...sort of. According to the info in the "Power Information" screen, the battery's not charging, contrary to the "Charging" icon displayed in the main menu. At least I got it to turn on, which is farther than I've previously been able to get.
So basically, I'm having to leave it on the charger in order to use it, which sorta defeats the purpose of calling it a "mobile phone". The battery has only been charged a few times, so I know that it's not developed a "memory". According to several forums I've visited, it's not an isolated incident. Additionally, I've not been able to find a fix yet.
Does anyone know what I should do to correct this?