View Full Version : Strange customer incident.
SivakDrac
04-17-2004, 03:35 AM
Well, here's one I figured I'd post about.
This guy is up at the counter. He pays for his stuff and as this is going on, this girl walks in the door. He says: "Hey there." She looks at him, puzzled, and just goes "Hello...." then walks back. He then tried saying other things to her and she wouldn't answer. Then he yelled back to her: "YOU AIN'T EVEN THAT HOT!" I'm just like WTF. He then just makes some remark to me about her being a bitch. I don't really say much, just nod (to get him out of the store quicker).
Anyway, she comes up and looks all upset and looks at me like this is my fault. I just did the standard sale procedure and didn't say anything else. Don't blame me. I didn't say that stuff earlier. I'm not responsible for what customers say to each other.
Weird-o customers.
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Diskeater
04-17-2004, 03:49 AM
I work in retail as well, and some customers do act strange. I've never encountered behavior like you've described (why WOULD he say hi to her?) but it is best just to nod and go with the flow.
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Tsyni
04-17-2004, 01:26 PM
I work for MSN tech support and I have a few interesting customer stories, mind you this is all over the phone and this is for MSN Dial-Up Internet Access
This one distrought lady phones in and asks me to reset the password on one of her email sub-accounts, she mentions to me that she needs to get into the account because she has been "hacked" and she is looking for info to give to the police. I inquire about it a bit further and she tells me that someone hacked into her msn account and got her CC number and then hacked her sons email address and registered for a bunch of porno websites using the CC and Email I was like: ohh ya...<img src=smilies/eek13.gif><img src=smilies/upeyes.gif>, ahaha I didn't have the heart to say anything to her...
I have dozens of other amusing stories but sometimes the funniest thing is the men who phone in to learn how to delete their search history, ahah....a large amount of those customers :>
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Octocrook
04-17-2004, 08:39 PM
> Weird-o customers.
Yea...they're everywhere.
Part of my job is making courtesy calls to the borrowers (the people getting the loan from Chase Manhattan or whichever client), letting them know who will be appraising their home and that the appraiser will call within a day.
This one time, I got this woman on the phone, and at that time, I was still kind of new to it, so I was still asking by name if the borrower was there. Mainly it was because sometimes we get wrong numbers or teenagers that don't take down messages or whatever.
Me: Hi, this is Steve calling on behalf of Chase Manhattan Mortgage...is (the borrower) there?
Her: Yes...
Me: May I speak to him?
Her: I'm his wife...*gives the phone to him*
Him: Hello?
Me: (my whole spiel...he gets paper and pen to take down the appraiser's contact information)
Her (in the background): Why did he ask for you? What the hell is going on?
He starts taking down the contact information.
Her (now YELLING in the background): I COULD HAVE DONE THAT! *yelled some other stuff I don't remember now*
Him: *embarrased* Hey...next time you call, you should probably talk to my wife...she's been handling all this stuff.
LOL...it was hilarious. This is a freaking COURTESY call and I managed to piss someone off!
Another good one...
Guy: Hello?
Me: Hi, this is Steve calling on behalf of Chase Manhattan Mortgage. I'm calling about..
Guy: Not tonight!
Me: Huh?
Guy: Not tonight! Bye. *hangs up*
Keep in mind these are people getting loans from Chase Manhattan Mortgage...what the hell is the matter with them? lol
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MooglyGuy
04-17-2004, 10:20 PM
> Guy: Not tonight! Bye. *hangs up*
You should have called him back and said, "Yes, tonight, asshole," and kept calling for as long as he kept hanging up.
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Octocrook
04-17-2004, 10:46 PM
> You should have called him back and said, "Yes, tonight,
> asshole," and kept calling for as long as he kept hanging
> up.
I don't have the time. The job is constant busywork. Trust me, I would have called him back but fuck it...the appraiser can deal with that shit, and the appraiser WILL keep calling because they want the appraisal/$$$.
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SpaceTiger
04-18-2004, 12:15 AM
> Me: Huh?
>
> Guy: Not tonight! Bye. *hangs up*
Maybe he thought you were a telemarketer. My generic reaction to telemarketers is "No thanks, bye" so that I don't waste their time having to go into a long description of something there's not a chance in hell of me buying. The only people I sometimes give an ear to are from charities.
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shawn
04-18-2004, 12:39 AM
I remember a time a couple years back when I unfortunately worked a Wendy's we had these guys pull up stoned as hell. They were really decent guys just out having fun and I went around with the fries after leaving the pay window and the guy at the pickup window was hanging out getting a hit from the driver. Needless to say he had a fun night till we closed.
There was this other time when the same guy turned on the headset and told the really sexy manager how he would ravish her sexually from head to toe, it was just the three of us there so it was cool.
Then he was on the headset another time during cleanup and was saying how he would conquer the world and kill all the people that irritated him, fortunately he would let me live since I made him laugh. <img src=smilies/magbiggrin.gif>
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phonymike
04-18-2004, 01:26 AM
In the middle of the night I like to go places barefoot. To a gas station (go inside,) to a 24 hour drug store, wherever. So far nobody has mentioned it to me, I think they'd rather just ignore it than say "I'm sorry sir, but you're gonna have to leave cause you have no shoes on."
Oh the sweet feeling of cold linoleum on your feet!
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World_Demise
04-18-2004, 01:31 AM
> Maybe he thought you were a telemarketer. My generic
> reaction to telemarketers is "No thanks, bye" so that I
> don't waste their time having to go into a long description
I don't even go that far, I just hang up.
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Octocrook
04-18-2004, 02:16 AM
> Maybe he thought you were a telemarketer. My generic
> reaction to telemarketers is "No thanks, bye" so that I
> don't waste their time having to go into a long description
> of something there's not a chance in hell of me buying. The
> only people I sometimes give an ear to are from charities.
Yea, except I said I was calling on behalf of Chase Manhattan Mortgage. Who knows though...maybe the guy thinks his mortgage company is a telemarketer. I mean these people know who it is that they're getting their loans from, and thus far, I've had a very tiny percentage of people be discourteous to me on the phone.
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I answer the phone all the time here, and there are alot of telemarketers offering credit cards and financing. It is a very real possibility he thought you were trying to sell him somthing. Especially if he gave to charity in the past. Give to charity once and your on ALL the telemarketing lists!
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Octocrook
04-18-2004, 04:21 AM
> I answer the phone all the time here, and there are alot of
> telemarketers offering credit cards and financing. It is a
> very real possibility he thought you were trying to sell him
> somthing. Especially if he gave to charity in the past.
> Give to charity once and your on ALL the telemarketing
lists!
Say you had Time Warner cable service and you got a call "Hi, this is Steve calling on behalf of Time Warner Cable", would you think it's a telemarketer? Maybe it's just me, but the only company that I get a product from that calls me to sell me something more is fucking Visa.
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Yeah, I actually would.
We get rogers cable calling up all the time asking us if we want cable internet because they got a special going on. Our internet service, Bell Sympatico does teh same thing. We are on it, but they still call to give us a deal. It does not make sense..but..they do it.
Experience tells me that there is a good chance that it will be a telemarketer.
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pipes
04-18-2004, 06:51 AM
> Guy: Not tonight! Bye. *hangs up*
I betting he was getting laid at the time you called.
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